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Privacy Policy

Last updated: 2 August 2026

DroomWolf IT respects your privacy and is committed to protecting the personal information you provide to us.


Information we collect

When you contact DroomWolf IT through this website, by email, phone or WhatsApp, we may collect information such as:

  • Your name
  • Email address
  • Phone or WhatsApp number
  • The information you provide in your message or enquiry
  • Information necessary to provide IT support or prepare a quotation


Why we collect your information

We use your personal information to:

  • Respond to enquiries
  • Arrange IT support and call-outs
  • Communicate with you regarding services
  • Prepare quotations
  • Provide requested IT support
  • Maintain necessary business and service records

We will not use your personal information for unrelated purposes without an appropriate reason or permission.


Sharing of personal information

DroomWolf IT does not sell your personal information.

Information may be shared with service providers where reasonably necessary to operate the website, email services or provide requested services, or where disclosure is required by law.


Protecting your information

Reasonable steps are taken to protect personal information against loss, misuse, unauthorised access or disclosure.


How long we keep information

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, for business recordkeeping, or where retention is required by law.


Your rights

Under the Protection of Personal Information Act (POPIA), you may request access to personal information DroomWolf IT holds about you and may request that incorrect information be corrected or, where appropriate, deleted. Official South African privacy notices similarly explain these access, correction and complaint rights.


Contact DroomWolf IT

For privacy-related questions or requests:

Email: support@droomwolf.co.za
Phone: 082 223 0901
Service area: Bloemfontein and surrounding areas

If you believe your personal information has not been handled appropriately, you also have the right to lodge a complaint with the Information Regulator of South Africa.